Find Our Offices

Our call center hours are 8 am to 7 pm GMT + 4 daily.

Our call center hours during Ramadan are 9 am to 4 pm GMT + 4 daily.

Approvals Only 24/7.

–If you need support outside of these hours please feel free to use the self service options available on our website https://www.mymetlife.net/ or download our mobile app called MetLife Gulf. 

Tel. No: +965 2 2089333

Salhia Complex,
Fahd Al Salem Street, Salhia area
Gate # 3, 1st floor,
P.O. Box 669, Safat 13007,
Kuwait city,
Kuwait
Tel: (965) 2 243 5113 / (965) 2 208 9350
Fax: (965) 2 244 5664 / (965) 2 208 9334

Contact Us: click here

Our Normal office hours are 8:30 am to 5 pm Sunday – Thursday.

Our Ramadan office hours are 9 am to 3 pm Sunday – Thursday.

Dubai Airport Free Zone Authority (DAFZA)
7W Wing (West Wing),
P.O. Box 371916
Dubai, UAE
Toll Free: 800-MetLife (638 5433)
Fax: +971-4-415 4445

Contact Us: click here

UAE

New Century City Tower, 4th floor
Plot 129-187 port saeed, Deira
Dubai

Nearest Metro Deira City Centre

Contact Us: click here

Our office hours are 8:30 am to 5 pm GMT + 4, Monday to Friday

Our office hours during Ramadan are 9 am to 3 pm GMT + 4, Monday to Friday

Bahrain

Office # 31, Building # A0452
Road # 1010 Sanabis 410
P.O. Box 20281
Manama, Kingdom of Bahrain
Tel. (From Bahrain): 800 08033
Tel (from outside Bahrain): (973) 17 556 608
Fax: (973) 17 311 229

Contact Us: click here

Our Normal office hours are 8:30 am to 5 pm Sunday – Thursday.

Our Ramadan office hours are 9 am to 3 pm Sunday – Thursday.

Oman

American Life Insurance Company (MetLife)
Al Noor Building, Block No.233, Way No. 403
Building No.52, MSQ, Bausher,Office 405 & 406
P.O. Box: 894, PC114, Jibroo
Tel. (from Oman): 800 70708
Tel. (from outside Oman): (968) 2 477 0998
Fax: (968) 2 477 0901

Contact Us: click here

Our Normal office hours are 8:30 am to 5 pm Sunday – Thursday.

Our Ramadan office hours are 9 am to 3 pm Sunday – Thursday.

Qatar

Jaidah Square,
3^rd Floor, Office 304A
Airport Road, Near HSBC main Branch.
Building # 63, Street 310
P.O. BOX 913
Doha- Qatar
Tel. (from Qatar): 800 9711
Tel. (from outside Qatar): (974) 44655057/078
Fax: (974) 444 05  445

Contact Us: click here

Our Normal office hours are 8:30 am to 5 pm Sunday – Thursday.

Our Ramadan office hours are 9 am to 2 pm Sunday – Thursday.

Regional Office - LEVANT

Dubai International Financial Centre (DIFC)
Level 15, Central Park Offices
P.O. BOX 211012
Dubai - UAE
Tel: +971-4-3687555
Fax: +971-4-3687525
e-mail: service-regional@metlife.ae

Egypt

Nile City, North Tower, 28th Floor
Corniche EL Nile, Ramlet Beaulac
Cairo - Egypt
Tel: +202-24619020
Fax: +202-24619022
e-mail: service-egypt@metlifealico.com

Jordan

Building # 91
Zahran Street
4th Circle, Jabal Amman
P.O. Box 1307
Amman 11118 - Jordan
Tel: +962-6-5930912
Fax: +962-6-5930049
e-mail: service-jordan@metlifealico.com

Lebanon

JM Plaza Bldg.
Concorde Square – Verdun
P.O.Box: 14-5644 / 11-2547
Beirut - Lebanon
Tel: +961-1-753111 / +961-3-386299
Fax:+ 961-1-756300
e-mail: service-lebanon@metlifealico.com

Palestine

Ramallah Office
Central Building
Al-Moghtarebein Square
P.O. BOX 63
Ramallah – Palestine
Tel: +970-2-2956748

Turkey

Kavacık Ticaret Merkezi Rüzgarlıbahçe Mahallesi Kavak Sokak
B Blok No: 18 
Kavacık Beykoz 34805
İstanbul - Turkey
Tel: +90 216 538 91 00
Fax: +90 216 538 94 98

To contact MetLife’s DIFC Data Protection Officer in respect to the processing of your personal data please email Gulf.Compliance@metlife.ae or send mail to P.O. Box 371916, Dubai, UAE.  MetLife DIFC is a Non-Regulated entity licensed as a regional management office of a Foreign Recognized Company.