Dear customer, in line with our commitment to always provide you the best service, please note that we are not issuing payments via cheque. To ensure that we offer the prompt service you expect of us, please submit your bank details along with your payout request.
These forms are required for:
Submitting a Claim. Not sure which form to use? Click here to learn on how to make a claim
Where should I send the completed form(s)?
Copies can be emailed to LifeClaims@metlife.com
Originals to be sent by mail to:
Claims Department MetLife, Ubora Office Tower, Business Bay, PO Box 371916, Dubai, UAE
Note: Original documents are required to process any claim.
Accident Benefits - Employer's Statement (English) / (Arabic)
Baggage Delays / Baggage Loss Claim Form
Final Proof of loss
Flight Delays Claim Form
Partial Disability / Accidental Dismemberment Claim Report – Physician & Claimant Statement Form - Form CL-20 (English) / (Arabic)
In Patient Medical Reimbursement Claim Form (English) / (Arabic)
Permanent Total Disability – Claimant Statement - Form 321 (English) / (Arabic)
Permanent Total Disability – Physician’s Statement - Form 322 (English) / (Arabic)
Proof of Death – Claimant Statement - Form CL-39 (English) / (Arabic)
Proof of Death – Physician’s Statement - Form CL-40 (English) / (Arabic)