Forms & Guides

The forms available herein can be used to make changes to your policy such as changes to your contact details, beneficiaries, partial withdrawals and other policy amendments.

We recommend to use our online portal to submit change requests for a quicker processing time. However, incase you need to submit the request manually using the forms, the processing time will be extended.  As we continuously strive to improve our services, please be informed that you will receive an SMS after the processing of all payment related requests. As such, please may you ensure that your contact information is always up to date.

Where should I send the completed form(s)?

By email: https://www.metlife-gulf.com/oman/who-we-are/contact-us/policyholders/

By mail to: Customer Care MetLife, PO Box 371916, Dubai, UAE

Download Forms:

        Change of Address Form

        Declaration & Undertaking regarding a Lost Policy Form

        Policy Loan Request Form

        Policy Full Maturity and Release Form

        Policy Partial Maturity and Release Form

        Policy Partial Surrender and Release Form

        Policy Full Surrender

        Request for addition of Recovery Benefit Plan Rider

        Request for Policy Change - Life (Change of Name, Beneficiary, Method of premium payment)

        Request for Policy Change - Personal Accident (Change of Name, Beneficiary, Method of premium payment)

        Specimen of Signature

        Health Certification

        W-8BEN-E Entities

        W-8BEN Individuals

        W-9

        Authority & Indemnity

        Beneficiary Endorsement

        Telegraphic Transfer

        Transfer between sub account

        Confirmation of resedential address

For Medical Claims or Individual Claim forms please access: https://www.metlife-gulf.com/en/oman/how-we-can-support-you/make-a-claim/

CRS Form 

FAQs about CRS

For Medical Claims or Individual Claim forms please access: https://www.metlife-gulf.com/en/oman/how-we-can-support-you/make-a-claim/

Data Rights Form